Privacy Policy
Last Updated: [2018-01-01]
Fulfillant (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website https://www.fulfilldog.com/index, and when you interact with us as a dropshipping supplier or partner. Please read this policy carefully. If you do not agree with the terms, please do not access or use our services.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically during your interactions with our services.
- Personal Information You Provide: This includes information you provide when you create an account, place an order, request services, or contact us (e.g., via email to
info@fulfilldog.com). This may include:- Contact Data: Name, email address, phone number, business address, and shipping address.
- Identity and Business Verification Data: Tax identification numbers, business registration details.
- Financial and Transaction Data: Payment information (processed by our third-party payment processors), order details, and purchasing history.
- Communication Data: Contents of your communications with us, including customer service requests and inquiries.
- Information Collected Automatically: When you visit our website, we may automatically collect:
- Technical Data: Internet protocol (IP) address, browser type, operating system, and device information.
- Usage Data: Pages you view, links you click, and the time and duration of your visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, administer the website, and track users’ movements around the site. You can control the use of cookies at your browser level.
2. How We Use Your Information
We use the information we collect for the following purposes, relying on lawful bases such as contractual necessity, legitimate interests, legal compliance, and your consent where required:
- To Provide and Manage Our Services: To process and fulfill your orders, manage your account, and provide efficient dropshipping solutions, including supplier screening and product delivery.
- To Communicate with You: To send you transactional messages, respond to your inquiries, and provide customer support.
- For Business Operations: To improve our services, website, and user experience; to conduct data analysis; and to prevent fraud and enhance security.
- For Marketing (with your consent): To send you promotional communications about new products, services, and offers. You can opt-out of these communications at any time.
- For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your personal information in the following situations:
- With Your Consent: We will share your information with third parties when we have your explicit consent to do so.
- Service Providers: We share data with trusted third parties who assist us in operating our website, conducting our business, and servicing you. This includes:
- For Legal Reasons: We may disclose information if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. International Data Transfers
As a premier dropshipping supplier based in China, your personal data may be transferred to and processed in countries outside of your own, including the United States. We will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws, such as through the use of standard contractual clauses approved by the European Commission.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we may retain certain transaction data to comply with financial reporting laws.
6. Your Data Protection Rights
Depending on your location (such as if you are in the European Economic Area, UK, or California), you have rights regarding your personal data. These may include:
- Right of Access: The right to request copies of the personal data we hold about you.
- Right to Rectification: The right to have inaccurate personal data corrected.
- Right to Erasure (“Right to be Forgotten”): The right, under certain conditions, to ask us to delete your personal data.
- Right to Restrict Processing: The right to request that we suspend the processing of your personal data.
- Right to Data Portability: The right to receive your data in a structured, machine-readable format.
- Right to Object: The right to object to our processing of your personal data, particularly for direct marketing purposes.
- Rights Related to Automated Decision-Making: The right not to be subject to a decision based solely on automated processing.
- Withdrawal of Consent: Where we rely on consent, you have the right to withdraw it at any time.
To exercise these rights, please contact us using the details in Section 9. We will respond to your request in accordance with applicable law.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect the security of your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Cookies and Similar Technologies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at:
Email: info@fulfilldog.com
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.